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Old 2nd Nov 2020, 11:38 AM Help! #1
AlsoAysarth
Original Poster

Test Subject

Join Date: Nov 2020
Posts: 2


Hi I am Aysarth!

About a week ago, I became unable to log into the site because my password was no longer recognised. I have been trying for a week to re-set my password, but the automatic email has not been coming through.

I had to make this new account with a different email address in order to report the problem, as I am not aware there is any way to contact MTS staff without being registered?

Please will Mods reading this assist me in getting my old registration back.
Old 2nd Nov 2020, 3:09 PM #2
simsample
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Join Date: Feb 2005
Posts: 21,199
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Hi @AlsoAysarth
You might like to post in the site issues forum because the admins will see it there.
Old 3rd Nov 2020, 9:50 AM #3
HugeLunatic
Me? Sarcastic? Never.



Join Date: Mar 2006
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Moved to Site Issues
Old 6th Nov 2020, 11:37 AM #4
AlsoAysarth
Original Poster

Test Subject

Join Date: Nov 2020
Posts: 2


An update.
Yesterday, I tried again to reset the password. This time, the email with the link to reset did come through. I was able to follow the link, and got a message along the lines of "Your password has been reset. An email has been sent to inform you of the new password."
So far, the second email has not arrived and I don't think it will come through now.

I will try again later today.
Old 6th Nov 2020, 3:59 PM #5
Aysarth
Field Researcher

Join Date: Mar 2008
Posts: 319
Thanks: 4686 in 27 Posts
17 Achievements


Hooray!

This time it worked, and I am back in. Thanks, whoever fixed this.
Old 6th Nov 2020, 6:06 PM #6
simsample
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Yay! Well done! Good to see you back.
Old 7th Nov 2020, 7:27 AM #7
fascisthater
Site Helper

Join Date: Sep 2014
Posts: 555
Thanks: 402 in 17 Posts
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Changed thread category to Solved/Answered
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