Yeah you have stuff you need to fix. Run hijack this again and put a check next to the following boxes:

O20 - Winlogon Notify: MCD - C:\WINDOWS\system32\uuandlg.dll (file missing)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file)
O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\jon\Start Menu\Programs\IMVU\Run IMVU.lnk (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} - http://a19.g.akamai.net/7/19/7125/4...302/Coupons.cab

Then click to fix.



But you ran them before hijack this right? Went through the steps? Did they find anything? Ideally you want to run them until they find nothing.. but I hadn't gotten there yet. Just wanted to get through all that first. If you went through all those steps then you did fine.

Ok i removed everything you said to click "fix" i hope i selected all the right ones.




Yeah i did, they found nothing if i remember correctly.

Edit: i just got the blank bar again...gah



I just tried doing this, i cant expand the box?

Okay then the good news is we've ruled out any kind of spyware/viruses causing it. So it's got to be one of those running legit processes causing it.



If there is that many that you can see all at once (and this doesn't surprise me from your running processes list) then can you just screencap multiple times until I can see everything that's there? There's no harm disabling all of it. They're all add-on processes but some stuff you're going to want to keep.. like your antivirus and what not.

Yeah, ok i got a picture of each one (took 4 screenshots) Here they are!











Also what about what i posted from post #20



Note: It did the same thing for FireFox

CCleaner did that. Don't worry about it. It's good to do cleanup every now and again. Don't worry it won't keep clearing it. Everything you save from now on will stay until you do another cleanup. I don't see any reason for you to not be on the computer. You don't have any spyware or viruses. You've just got an annoying program.


Oookay it would be easier to tell you what to keep..

KEEP:

MSASCui – windows defender
sHotKey – something that allows for extra buttons on your keyboard to work
avgcc – avg antivirus
avgas – avg again
SpySweeper –webroot spysweeper obviously
Search Protection – yahoo antispyware crap
TeaTimer – spybot’s antispyware protection
Weather – weather bug.. prob make your parents mad to see it gone if they installed it

everything else uncheck, click, apply, ok, and then click to restart on exit. Now just keep in mind this is going to disable some programs from automatically starting with windows. It will not remove anything from your computer and all of those programs can be started manually whenever you feel like it. The only other way to go about this is to start killing processes one by one and waiting to see if the bar goes away.. This can be very tedious and time consuming. Hopefully we can just take care of this in one quick step while at the same time speeding up your computer.

You know I should also mention you have insane amount of redundancy when it comes to malware/antivirus protection. You have MANY different programs running at the same time. If it were up to me I’d uninstall Windows Defender, Yahoo Search Protection, Spybot Search and Destroy (you can put it back on without the tea timer..). And that still leaves you AVG antivirus and Webroot Spysweeper. Up to you though, and I know it is a shared computer. But you should know that running a bunch of programs designed to do the same thing can cause instabilities if they conflict with one another.. which is really common.

I always wondered what is those blank entries in the start up tab in msconfig. I had some, and I see sim simmer has some too.

Alright thanks for all your help and patience with me! :yippee: I'll keep and check the items you suggested.

Edit: (I did this today) Search protection came up twice so i kept both checked. I did what you said but when it restarted my computer, logged on to my account, the following message came up, after that message the system utility came up.

So i am guessing this will keep popping up, and i should just hit "don't show this message again" correct? <----Edit 2: I logged off just now and it indeed came up and i just checked the box to not show this again. Also i think the blank bar has gone away! I think we actually solved my problem!! THANK YOU SOOOOOOOOOOOOOOO MUCH! :cdance: :grouphug:





By the way should i go back and turn these back to what they were before i did what the steps below show? (see quote below)

Yeah I would click to don't show the message when windows starts. I'm glad to hear that the bar hasn't come back yet.. I hope it stays away!! :D

Yes I would backtrack on those #1 and #2 options and rehide the files and enable system restore.