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#1 Old 18th Jul 2018 at 11:40 PM
Default "Unrecognized Video Card?"
I just got a new laptop, and recently finished installing The Sims 4 (as well as all the DLC I have for it) on it. However, when I launched the game, I received a message saying that my video card was unrecognized.

The laptop has an Intel Core i7 processor with an Intel UHD Graphics 620 graphics card. Is this alright? I researched earlier and recall seeing that these specs were fine for running the game, but this message from the game is throwing me off.

The simmer formerly known as Averex
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#2 Old 19th Jul 2018 at 8:18 PM
If it disappear on later reloads of the game it's fine
otherwise maybe your graphics card drivers need an update?
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