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- Lag/Freezing - [SOLVED] Freezing on Neighborhood Load Screen
Replies: 10 (Who?), Viewed: 2845 times.
#1
12th Sep 2018 at 1:06 AM
Last edited by MCGamer20000 : 13th Sep 2018 at 9:16 AM.
Posts: 8
This user has the following games installed:
Sims 2, University, Nightlife, Open for Business, Pets, Seasons, Bon Voyage, Free Time, Apartment Life
[SOLVED] Freezing on Neighborhood Load Screen
My Sims 2 Ultimate Collection has been consistently freezing for the past month while loading a neighborhood. I have a high-end computer but I have tried waiting at least 15 minutes (and I still have the game open as I type this post). When it freezes, the music even stops playing as it stops responding. I have already tried deleting all my CC, repairing the game, reinstalling the game, and deleting the save folder entirely. Nothing has worked. There's also nothing in my Logs folder other than the config log. I have been able to play the game on this computer before so I don't know what could be causing the game to break (other than Windows updates). I am playing on Windows 10. Here's my config log, if it helps:Log generated on 9/11/2018, 19:31
=== Application info ===
Name: The Sims 2 EP9
Version: 1.17.0.66
Build: ReleaseSRT
=== Machine info ===
OS version: Windows NT 6.0
CPU: 3931.199951Mhz, Name:GenuineIntel, FPU:1, MMX:1
Memory: 1024MB
Free memory: 1024MB
User: ethan
Computer: DESKTOP-4K2LEFN
=== Sound device info ===
Name: Unknown
Driver: Unknown
=== Graphics device info ===
Number: 0
Name (driver): Radeon RX 580 Series
Name (database): Radeon RX 580 Series <<NOT FOUND IN DATABASE!>>
Vendor: ATI
Chipset: Vendor: 1002, Device: 67df, Board: 34181462, Chipset: 00e7
Driver: aticfx32.dll, Version: 24.20.13011.1009, GUID: D7B71EE2-249F-11CF-2374-CB265CC2D535
Driver version: 1009
Monitor: \\.\DISPLAY17
Monitor aspect: 1.838983, <<UNRECOGNIZED>>
Screen mode: 1600x900x32BPP,60Hz
Texture memory: 32MB
HW T&L: Fixed function:1 Programmable:3.0
Pixel program: 3.0
Texture stages: 8
AppControlledAA: 1
Global properties
-----------------
uintProp propertyRevision 6
boolProp allowCustomContent true
boolProp animationLOD false
uintProp antialiasingQuality 0
boolProp autoCentering true
boolProp autoLogin false
boolProp bumpMapping false
boolProp checkForPatch true
boolProp constrainFloorElevation true
uintProp cutawayMemorySize 3
boolProp cutawayOutside true
boolProp disableCustomObjects true
boolProp displayCustomObjectInfo true
boolProp displayLookAtBoxes false
boolProp displayPaths false
boolProp deviceVsynch true
uintProp dynamicRenderStrategy 0
boolProp edgeScrolling true
floatProp horzedgescrollrate 0.5
floatProp vertedgescrollrate 0.5
uintProp effectPriorityLevel 3
stringProp lastLoadedNeighborhood Belladonna Cove
boolProp freeWill true
floatProp geomBoneInfluenceThreshold 0.01
boolProp geomCheckGeomDataIntegrity false
uintProp geomGenerateTangentSpaceNormalLines 0
boolProp geomGenerateTangentSpaceSxT false
floatProp geomGeneratedTangentSpaceNormalLineLength 0.1
uintProp geomMaxBoneInfluencesPerVertex 4
sintProp geomMaxMorphTargetDeltasPerVertex 4
floatProp geomMorphTargetDeltaThreshold 0.001
floatProp geomPerBoneBoundBlendWeightThreshold 0.9
boolProp guob true
boolProp interrupt false
boolProp lightOpenGLStyle false
uintProp lightingQuality 3
boolProp livePIP true
boolProp lotInfoAdvancedMode false
stringProp lotWindowFillColor (0,0,0,1)
uintProp maxParticlesTarget 10000
uintProp maxTerrainGrade 5
boolProp morph true
stringProp neighborhoodWindowFillColor (0.5,0.5,0.5,1)
boolProp noStupidIFFUnlocking false
boolProp optimizeMeshes true
floatProp particleDamping 0
floatProp particleDensity 1
uintProp particleLODOffset 0
floatProp particleScale 1
floatProp particleSizeThreshold 1
boolProp quickTips true
boolProp reduceBoneWeights false
boolProp renderOpaqueUI false
boolProp reflectionWithExtraViewer false
boolProp rotateCameraSims1Mode false
boolProp nhoodWaterReflection false
boolProp renderInsideObjectOnlyOnSelectedSimLevel true
boolProp showSnowOnGround true
uintProp renderInsideVisibleObjects 1
boolProp renderSelectedSimLevel false
boolProp sleepInBackground true
boolProp simInBackground false
boolProp simShadows true
boolProp snapObjectsToGrid true
uintProp soundDetail 2
boolProp specHighlights true
boolProp unevenTilesFloorable true
boolProp useEffects true
boolProp useLODs false
uintProp snapshotPictureQuality 2
uintProp snapshotPictureSize 2
boolProp usePixelAspectRatio true
uintProp videoCaptureMaxRecordingSeconds 60
uintProp videoCaptureQuality 1
uintProp videoCaptureSize 1
boolProp videoCaptureAudioOn true
boolProp CameraDriftCamEnabled true
boolProp CameraSpecialEventEnabled true
boolProp ShowLotPackageFilename false
boolProp SoundMasterGroupVoxEnabled true
boolProp SoundMasterGroupFXEnabled true
boolProp SoundMasterGroupMusicEnabled true
boolProp SoundMasterGroupAmbienceEnabled true
uintProp FXVolume 100
uintProp VOXVolume 100
uintProp AmbienceVolume 100
uintProp MusicVolume 40
floatProp tvVolume 0.5
uintProp AudioPerformance 1
boolProp ShowTutorialWelcome true
boolProp NoLegacySounds true
boolProp liveCameraConstraints true
uintProp edithConfigFlags 0
uintProp copiedShippedDataToUserDataFolder 262143
boolProp enableLotImpostersInLot true
boolProp enableNeighborhoodOccupantsInLot true
uintProp lotSkirtSizeIncrease 9
uintProp neighborhoodPropFadeDistance 50
boolProp clickableLotImposters true
boolProp showXRayCursor true
uintProp maxTotalSims 10
uintProp maxTotalHumans 8
uintProp maxTotalPets 6
floatProp pagodaSlopeControlX 1
floatProp pagodaSlopeControlY 1
floatProp pagodaCornerHeightRatio 0.25
floatProp pagodaEaveX 1.5
floatProp pagodaEaveY 1.5
floatProp diagonalPagodaEaveX 1
floatProp diagonalPagodaEaveY 1
boolProp force12HrTime false
boolProp enableOceanReflection false
boolProp includeCeilings false
boolProp quarterTilePlacementEnabled false
stringProp activeDeviceDisplayMode 800x600x32x0
boolProp activeDeviceUseSoftwareRasterizer false
uintProp optionMaterialDetail 3
uintProp optionObjectDetail 3
uintProp optionObjectHiding 0
uintProp optionSnowOnGround 1
uintProp optionShadows 3
uintProp optionOpaqueUI 0
uintProp optionReflection 1
uintProp optionCeiling 1
uintProp optionEffectsQuality 3
uintProp optionLightingQuality 3
uintProp optionSoundQuality 3
uintProp optionEnableLotImpostersInLot 1
uintProp optionEnableNeighborhoodOccupantsInLot 1
uintProp optionLotSkirtSizeIncrease 1
sintProp activeDeviceNum 0
boolProp copiedUSToUKEnglishNames false
stringProp activeDeviceList 1;0;Radeon RX 580 Series;1002;67df;1009;24.20.13011.1009, GUID: D7B71EE2-249F-11CF-2374-CB265CC2D535;
boolProp carsOnRight true
stringProp startingNeighborhood Pleasantview
boolProp perfAddLights true
boolProp perfRenderParts true
boolProp perfLightCaching true
boolProp perfEnableSkinning true
boolProp perfEnableMorphing true
uintProp lodOverride 0
boolProp effectLODSoftChange true
floatProp effectMaxTimeDelta 0
boolProp enableSnapshot true
boolProp floorCollisions true
boolProp wallCollisions true
boolProp creatingLotTemplate false
Device 0
--------
Options
-------
uintProp MaterialDetail 3 #default: 3
uintProp ObjectDetail 3 #default: 3
uintProp ObjectHiding 0 #default: 0
uintProp SnowOnGround 1 #default: 1
uintProp Shadows 3 #default: 3
uintProp OpaqueUI 0 #default: 0
uintProp Reflection 1 #default: 1
uintProp Ceiling 1 #default: 1
uintProp EffectsQuality 3 #default: 3
uintProp LightingQuality 3 #default: 3
uintProp SoundQuality 3 #default: 3
uintProp DirtyRect 2 #default: 2
uintProp FullscreenFadeEffect 0 #default: 0
uintProp Turbo 2 #default: 2
uintProp SimulatorControls 3 #default: 3
uintProp LightingOptimizations 3 #default: 3
uintProp AnimationSamplingLevel 2 #default: 2
uintProp LivePIP 1 #default: 1
uintProp SpecialEventCamera 1 #default: 1
uintProp ScreenModeResolution 1 #default: 1
uintProp SubjectTracking 3 #default: 3
uintProp EnableLotImpostersInLot 1 #default: 1
uintProp EnableNeighborhoodOccupantsInLot 1 #default: 1
uintProp LotSkirtSizeIncrease 1 #default: 1
Option properties
-----------------
boolProp bumpMapping true
uintProp imageDataSizeReductionOnLoad 0
boolProp reduceBoneWeights false
boolProp useLODs false
uintProp lodOverride 0
uintProp renderInsideVisibleObjects 0
boolProp showSnowOnGround true
boolProp simShadows true
boolProp objectShadows true
boolProp guob true
boolProp heightMapShadows true
boolProp renderOpaqueUI false
boolProp reflectionWithExtraViewer true
boolProp nhoodWaterReflection true
boolProp includeCeilings true
boolProp useEffects true
boolProp enableOceanReflection true
uintProp maxParticlesTarget 10000
uintProp particleLODOffset 0
uintProp effectPriorityLevel 3
floatProp particleDensity 1
floatProp particleScale 1
boolProp lightingEnabled true
boolProp portalLighting true
boolProp floorAndWallNormalMapping true
boolProp specHighlights true
uintProp AudioPerformance 2
uintProp dynamicRenderStrategy 2
boolProp enableSnapshot false
boolProp useTurboRect true
uintProp maxNumOfVisitingSims 8
boolProp optimizedDiffusion true
boolProp incrementalLighting true
boolProp lerpLights true
boolProp useDirtyTiles true
boolProp animationFrameSampling false
boolProp livePIPDefault true
boolProp chooseCameraSpecialEventEnabled true
uintProp maxResWidth 800
uintProp maxResHeight 600
uintProp defaultResWidth 800
uintProp defaultResHeight 600
floatProp centerTrackingDeadZoneMagnitude 30
boolProp enableLotImpostersInLot true
boolProp enableNeighborhoodOccupantsInLot true
uintProp lotSkirtSizeIncrease 9
uintProp optionMaterialDetail 3
uintProp optionObjectDetail 3
uintProp optionObjectHiding 0
uintProp optionSnowOnGround 1
uintProp optionShadows 3
uintProp optionOpaqueUI 0
uintProp optionReflection 1
uintProp optionCeiling 1
uintProp optionEffectsQuality 3
uintProp optionLightingQuality 3
uintProp optionSoundQuality 3
uintProp optionDirtyRect 2
uintProp optionFullscreenFadeEffect 0
uintProp optionTurbo 2
uintProp optionSimulatorControls 3
uintProp optionLightingOptimizations 3
uintProp optionAnimationSamplingLevel 2
uintProp optionLivePIP 1
uintProp optionSpecialEventCamera 1
uintProp optionScreenModeResolution 1
uintProp optionSubjectTracking 3
uintProp optionEnableLotImpostersInLot 1
uintProp optionEnableNeighborhoodOccupantsInLot 1
uintProp optionLotSkirtSizeIncrease 1
sintProp activeDeviceNum 0
Device properties
-----------------
boolProp useRenderTextures true
uintProp antialiasingSupport 1
boolProp dontMergeNHFlora true
boolProp enableDriverMemoryManager false
boolProp vs2LoopsFunctional false
boolProp presentWorkaround true
boolProp enumerateMultisampleLevels false
boolProp usePS30 false
uintProp deviceLocalVideoMemorySizeDefault 33554432
boolProp activeDeviceUseSoftwareRasterizer false
uintProp configParserErrorCode 0
uintProp hwMajorPSVersion 3
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#2
12th Sep 2018 at 2:09 AM
Okay well first you haven't done your graphics rules, see in your log where it doesn't know your card. However I see you are on a Radeon, they had issues with breaking directX9 games. My game would run but if added cc it couldn't save. My cure was buying a new Nvidia card.
But before you get as drastic as I needed to, do the graphic rules. Posts and details are in the sticky area.
Also if instead of uploading files if you can copy and paste into your post and use spoiler tags-thank you.
But before you get as drastic as I needed to, do the graphic rules. Posts and details are in the sticky area.
Also if instead of uploading files if you can copy and paste into your post and use spoiler tags-thank you.
"I dream of a better tomorrow, where chickens can cross the road and not be questioned about their motives." - Unknown
~Call me Jo~
#3
12th Sep 2018 at 2:36 AM
Posts: 8
Quote: Originally posted by joandsarah77
Okay well first you haven't done your graphics rules, see in your log where it doesn't know your card. However I see you are on a Radeon, they had issues with breaking directX9 games. My game would run but if added cc it couldn't save. My cure was buying a new Nvidia card. But before you get as drastic as I needed to, do the graphic rules. Posts and details are in the sticky area. Also if instead of uploading files if you can copy and paste into your post and use spoiler tags-thank you. |
I'm aware of the Graphics Rules. Considering I reinstalled the game a few times, I wanted to get it working before redoing the graphics rules (since I would have to do it repeatedly otherwise). However, I noticed my game loads correctly if I go to the tutorial and exit before loading my neighborhood. However, I have to do this every time I open the game. I'd rather figure out the cause of the problem than rely on a workaround (that requires two extra loading screens).
EDIT: Also, I don't think my Radeon is the problem. The game used to work just fine when I first got this computer. I haven't made any hardware or driver changes (other than updates) since then.
#4
12th Sep 2018 at 6:20 AM
It was an update that broke them, both a windows update, plus a driver update put out by AMD. You might want to Google Radeon + Adrenalin +directX9. The game not loading on directX9 games is one of the issues.
"I dream of a better tomorrow, where chickens can cross the road and not be questioned about their motives." - Unknown
~Call me Jo~
#5
12th Sep 2018 at 8:21 AM
Posts: 8
Quote: Originally posted by joandsarah77
It was an update that broke them, both a windows update, plus a driver update put out by AMD. You might want to Google Radeon + Adrenalin +directX9. The game not loading on directX9 games is one of the issues. |
From what I found on Google, those Radeon issues were from January and were already fixed. I've only had this computer for a month and as I've stated, the game did work before. In fact, I know I updated my drivers before I even downloaded Origin. In addition, as I said, the game does load if I open and exit the tutorial first, but I have to do it each time I open the game. I doubt it's a graphics card problem if the game is still able to load with a workaround.
#6
12th Sep 2018 at 8:49 AM
You still need to get your graphic rules done. Your card isn't in the database and you are running on 1024MB when you should be on 4096MB.
"I dream of a better tomorrow, where chickens can cross the road and not be questioned about their motives." - Unknown
~Call me Jo~
#7
13th Sep 2018 at 1:23 AM
Posts: 8
Okay, wow. I figured out the cause of the problem. Discord Overlay is actually preventing the game from loading. The game started working correctly after disabling Discord Overlay and broke again after re-enabling it.
#8
13th Sep 2018 at 2:51 AM
Wow, okay, that's a new one to me. Discord comes in more than one form, maybe try another.
"I dream of a better tomorrow, where chickens can cross the road and not be questioned about their motives." - Unknown
~Call me Jo~
#9
13th Sep 2018 at 6:56 PM
Posts: 12,355
Thanks: 855 in 4 Posts
I use the online version myself for just this sort of reason (though it never, in my experience, affected the game like that).
#10
13th Sep 2018 at 11:05 PM
Mine is saved as a program and loads up when I turn on my computer. I have never had an issue with it and sims, but I am on win 7.
"I dream of a better tomorrow, where chickens can cross the road and not be questioned about their motives." - Unknown
~Call me Jo~
#11
14th Sep 2018 at 2:20 AM
Posts: 12,355
Thanks: 855 in 4 Posts
Yeah I uninstalled that Jo. I don't like programmes that install themselves and then think I want them to be running all the time.
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