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Old 29th Jun 2008, 2:18 AM DefaultChanges to the Changes Required feature within the Moderation Queue #1
Tashiketh
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Hi All,

The staff regularly have brainstorming sessions where ideas get suggested and (possibly) implemented, and we talk about a lot of different things. One of the topics today turned towards the moderation queue - specifically, how can we make it easier for creators to both see what needs updating, how we can help the moderators to see what has been updated, and also how can we have two-way communication between creators and staff outside of the Creator Issues forum.

To that end, we have made the following changes to items in the moderation queue:
  • On the thread screen, you now see a list of the Changes Required reasons appearing above the download text. This mirrors the list that you would have recieved in your PM inbox, but as it's on the thread it's a lot easier to remember what to fix without having to keep another window open.
  • Additionally, lets say you fix the text and maybe a couple of other things, but you don't have time to fix the screenshots today and will do it tommorow. Previously when moderators looked at a thread they had no idea what the status was or when the creator would update it. Now, a creator can say "Okay I've fixed the description" and tick the box, then click Update. This acts much like a to-do list.
  • There is a new tickbox "I'm ready for this to be reviewed by a moderator". What does this mean? Well, it's basically to say "I'm done with my changes". This then activates a special flag in the moderation queue so that the staff can easily see which threads have been deemed "Changed" by the creators.
  • Finally, underneath the tickbox there is a box. What is this box for? Well, part of the issue has always been communication - staff can communicate with creators with the Other box, but often Creators cannot ask for help, or give us input without using Creator Issues, which is a bit unweildy. Using this new text box, Creators can now send feedback to the staff about particular questions or changes directly on the thread.

That sums it up, essentially. But I'm sure you have some questions, so here is an FAQ:

Q: I've made as many changes as I could, but I haven't done them all - can I still tick the box to get it reviewed?

A: Yes, you can - but please try and indicate why you didn't fix everything using the textbox. Maybe you are confused, or didn't understand something. Please tell us.

Q: I entered text in the box and clicked Update and it went away!

A: This happens if you enter text but don't tick the "I'm ready for this to be reviewed by a moderator" box. Please enter text and tick the box - the reviewing bit can mean "read my text!" too.

(Any more FAQ questions will get put here)

Please note that although we have given you, the creators, a way to communicate more easily back with us, if you abuse this by swearing, calling us names, or generally attacking the site and it's staff, then that's a quick trip to upload restriction. We are doing this for you - which will help us to get through things quicker.

If there are any points in this that are confusing, please let me know.

Regards
Delphy

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Old 29th Jun 2008, 2:44 AM #2
kopple36
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Well this will mke it much easier for me! Thanks!
Old 29th Jun 2008, 2:48 AM #3
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Delphy, this will help a lot. thanks to you and all the staff
Old 29th Jun 2008, 6:43 AM #4
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Fantastic! This makes uploading a much less cumbersome affair. Thanks!

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Old 29th Jun 2008, 7:44 AM #5
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This looks like a very useful change. Thankyou!
Old 29th Jun 2008, 8:18 AM #6
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This is wonderful, I was hoping for something like this.

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Old 29th Jun 2008, 9:10 AM #7
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After all it's all about boxes.. Thank you for the improvement.

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Old 29th Jun 2008, 10:10 AM #8
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Outstanding! *applause*
Old 29th Jun 2008, 11:32 AM #9
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this is great for me, since something is ALWAYS forgotten or wrong when I upload. I guess i'm just talented. Nice, this'll make uploading better and easier.

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Old 29th Jun 2008, 1:04 PM #10
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Oh much easier - for uploads and the staff Some good changes!
Old 29th Jun 2008, 1:14 PM #11
Equation
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Great and effective changes, Delphy. Much ease all around. thank you!
Old 29th Jun 2008, 1:36 PM #12
Deluxe Designs
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This is a really good idea, i think you should make another change and tell us what the formula for getting picked is Just joking, anyway, thanks for this i am sure it will come in extremely handy!


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Old 29th Jun 2008, 2:13 PM #13
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This is really a good idea and will help a lot

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Old 29th Jun 2008, 5:45 PM #14
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*Gooo Changes!*

This should no only speed up things, but add a great more depth and remove the "Issues" that we talked about/Raised/all of the other stuff we said in Stephanie's Journal Entry.

This new system is great Delphy, Well done and Great thanks!


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Old 29th Jun 2008, 6:25 PM #15
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Thank you, that's wonderful

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Old 29th Jun 2008, 9:05 PM #16
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It's a handy addition to have added. This, along with the update to the bit that "remembers" which CC belongs to which creator, makes uploading a whole lot easier.

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Old 30th Jun 2008, 12:31 AM #17
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All right this will make uploads easier, thanks
Old 30th Jun 2008, 10:33 AM #18
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Thanks Delphy! This is a great improvement to the site.


Old 30th Jun 2008, 2:50 PM #19
ganguro
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this is a great improvement!!! i like that discussion with the moderators is possible now!!! thank u, delphy!!!!
Old 30th Jun 2008, 4:14 PM #20
Tashiketh
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ganguro, Discussion with the moderators has always been possible, via the Creator Issues forum - this just streamlines that process to make it easier.

Story books are full of fairy tales, of Kings and Queens, and the bluest skies.
Old 30th Jun 2008, 7:19 PM #21
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Thanks, this will really be better than the usual "change ***** and *****" Or "Screenshots must be *****" This should clarify a whole lot of things for when an upload is rejected.
Old 1st Jul 2008, 3:18 AM #22
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Sounds wonderful! Thank you much!
Old 1st Jul 2008, 3:22 AM #23
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Okay, so will you get a PM saying you need to change something or will you just have to keep checking your suscribed threads? I'm kinda confused.

Whee.
Old 1st Jul 2008, 5:39 AM #24
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That's a great idea. Now there should not be mysteries as to why things got rejected when you thought you'd followed all the instructions. :0)
Old 1st Jul 2008, 6:57 AM #25
Tashiketh
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HappySim, you have always gotten a PM when you need to change something - that hasn't, well, changed.

Story books are full of fairy tales, of Kings and Queens, and the bluest skies.
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